Delivery & Peace of Mind
Shipping & Returns
Everything you need to know about getting your Herbs2Hand system delivered, and what happens if something isn't right.
UK Delivery
We aim to dispatch all orders within 1–2 working days. Delivery to mainland UK addresses normally takes 2–4 working days from dispatch.
- ✓Standard UK delivery — £5.99
- ✓Free shipping on all orders over £75
International Orders
We can ship hardware internationally — please contact us to discuss delivery options and costs to your location.
Please note: due to agricultural import restrictions, we are unable to export seeds or growing medium outside of the UK.
Installation Support
Every Herbs2Hand module ships with full installation instructions. The system is designed to be straightforward — no drilling, no special tools — and most customers are up and growing the same day their order arrives.
If you run into any difficulty during installation, we're happy to help. Get in touch via phone, WhatsApp, or email and we'll walk you through it.
30-Day Growing Guarantee
We stand behind every product we make. If your Herbs2Hand module doesn't perform as expected within the first 30 days — whether that's a fault with the hardware or a problem with germination — get in touch and we'll put it right.
That might mean replacement parts, fresh seeds, or a full replacement — whatever it takes to get you growing. No lengthy returns process, no quibbling. Just contact us and we'll sort it.